To help you see the full context of who the requester of a specific request is you can now connect Back to your BambooHR account, bringing all relevant employee profile information into Back.
Before you connect Back to BambooHR, you need to generate an API key in BambooHR that will be used to fetch the relevant data.
💁🏻♂️ Back will only have access to the same information as the user generating the API key, so in order for the integration to work properly an admin user should generate it.
Generate the API key
Navigate to your BambooHR page and log in. Then click on your initials / photo in the top right and choose API Keys.
You will generate a new key specifically for the Back integration, so click on the + Add New Key button.
Pick a descriptive name, e.g. Back integration
Click on Generate Key
Copy the key to your clipboard by clicking on Copy key
Connecting to BambooHR
In a new browser window log into Back and go to the Integrations section.
Select Connect in the BambooHR row to open the configuration dialog.
Enter your company subdomain in the first field.
Your company domain is what is before .bamboohr.com in your BambooHR login URL, e.g. if your URL is
https://backtech.bamboohr.comyour company subdomain is
Enter the API key that you created in before in the second field.
Click Submit to create the connection.
If everything works fine, the status in the BambooHR row will change to Connected
Once connected we will periodically synchronize your employee information from BambooHR with Back incl. information about employee's role, department, office, supervisor, and hire date.
Viewing employee details
You can find the relevant employee information in the Requester tab in the sidebar on the request detail: